Chat Operators Profssional outsourcing solution for customer support.

Ease of Use:
We felt Boldchat was easy to use.
Setup Ease:
Boldchat was simple to set up; the instructions were well written.
Multi-Tasking Ease:
You can have multiple chats at once, but Boldchat’s navigating features needed to serve customers take time to use; making multi-tasking workable, but challenging.
Monitoring Capabilities:
Tracking tools include visitor footprints, tracking visitor [...]

Ease of Use:
LiveChatNow! was simple to use but not quite as easy as higher ranked programs. Though controls were not as intuitive, once we learned to use the program we were pleased with its performance.
Setup Ease:
LiveChatNow! setup was somewhat confusing because the software doesn’t tell you what steps to take next. We completed [...]

Ease of Use:
Our review of Velaro revealed some navigation shortcomings that prevented this service from receiving top marks. Velaro provides the same options found in Livehelper and Live Site Manager, but these were more difficult to find. Familiarity with Velaro could help overcome navigation issues.
Setup Ease:
Setting the program up was simple. The Velaro [...]

Ease of Use:
We found Livehelper the most customizable yet simplest to understand. You can easily tailor the look of your chat window, buttons, text, and images-including your company logo. Your chat service can greet customers with your company’s particular look and style.
You can customize your operator controls too. For example, you can opt to [...]

Online consumers are some of the most impatient and demanding around, expecting answers from your online support group that are as quick as their computer’s Internet connection.
Fortunately, live chat support service makes it possible for your operators to answer questions, interact and solve problems at speeds traditional call centers could only dream of. Live chat [...]